Ecommerce Security: How to Avoid Bad Attacks on Your Store

With the popularization of online stores, companies need to be aware of the competition and the possible errors that prevent the achievement of expected results. One such problem is the lack of security in e-commerce for both the store and the customer.

This is because customers need to feel secure in order to transact and enter security data when making a purchase and retailers cannot get their online commerce hacked.

Thinking about this problem, today's article will show you the importance of some tools and give you four tips that can improve the security of your e-commerce. If you want to know more about how to prevent these malicious attacks, read on!

Security seals

Security seals act as a guarantee that e-commerce is free from malicious attacks and fraud. Some companies monitor viruses on the Internet, provide these badges, and keep them up to date.

Interestingly, when accessing your online store, users will see that there is a company that certifies and scans threats. To further reinforce that customer data, such as documents, addresses, and credit card data is secure, it is important that the stamps are near the “buy” button on the product page and in the contact section of the site.

SSL certificates

Another way to protect personal and business information is Secure Socket Layer (SSL) certificates, which are nothing more than the security certificate on a website. SSL prevents the information you enter from being stolen, and by doing so, it creates encryption, meaning it leaves the information undecipherable for both companies and criminals.

Websites that have this protection have a lock next to the word "secure" in the navigation bar, next to the e-commerce address. In general, when the site does not have an SSL certificate, browsers display the words "not secure".

In addition, the lack of this certificate affects Search Engine Optimization (SEO) factors, as the platform has a preference for sites that offer the best to users, including browsing security.

Monitoring tools

Online user behavior monitoring tools are also very important for detecting security in e-commerce and a tip is to note the amount of purchase cancellation or withdrawal. This is because data thieves often simulate online shopping to identify potential weaknesses.

Unpaid tickets or cards that do not pass are common in any online store, however, if this number begins to rise suddenly and is concentrated in a specific region or city, deserves extra attention. In this case, it is important to have anti-fraud tools to identify and stop malicious attacks.

Customer service

Finally, you need to maintain official customer service channels, as any security issues they may have will be reported by the platform. Thus, both users and retailers can have everything recorded and find service protocols quickly and solve the problem most efficiently.

With all the tips today, you will have more security in e-commerce and, as a result, your results could improve a lot. Remember to always think of security as a two-way street where you and your customers can carry out threat-free transactions.

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